Tech Support
Tech Support
Technical support services are available for a range of Online SaaS such as Google Workspace, Xero, and domain hosting.
Please use the Connect form to register your tech support request.
Rates:
AHBC Members
Free (see note below)
There is no fee for this service unless the level of required support exceed 20 minutes per request or if a total of 1 hour of support per calendar month has been exceeded.
Additional support over the time stated above will be invoiced at $150 per hour for the time provided. Eg. 35min support request = (35min - 20 min)/60 mins/hr x $150/hr = $37.50
Free support, is offered to members when the request is registered via the Connect form on this page using :-
Support by Phone Call Back
Support by Email Reply
Tech Support Request
Non Member : $50 / 10 minutes or any part thereof, or $250 per hour thereafter.
Google & Domains Rates:
Google Workspace (Business Starter Plan) -
Adding New User : See Google Workspace Subscription Fess
Removing User : No Fee
Closing service : No Fee
Domain Registration & Hosting Services - Visit our domain site for product pricing (Does not include setup, see above rates)
An invoice will be email to you for payment
Members Free Support
The first ten minutes are free and limited to two free support sessions per month, thereafter $25 per ten-minute session. Most calls or emails can be addressed within yen minutes
Please use the Connect form to register a phone call back and email reply.