Tech Support

Domain, Hosting, Business Apps, Google G Suite, Xero, Mailchimp, Insightly and General Support

Member's Credit Account may cover in part or in full the invoice value but excludes subscription fees associated with the application providers. Maximum credit applied is $100.

Term payments can be provided on services over $200.

Rates are as shown on the "Tech Request" Form and /or as outlined below.

Tech Support

Technical support services for a range of Online SaaS Eg. Google G Suite, Insightly, Xero, Mailchimp etc. Most support items are resolved in 15 minutes

Rates:

    • Non Member : $50 / Item or $250 / hour
    • Member : *$25 / Item or $125 / hour

An Item covers upwards of 15 minutes of tech support. If support time exceed the 15 minutes that hourly rate will apply.

Websites in G Suite

Google G Suite has a really simple to edit website environment and are ideal for public website or internal internet sites for your business systems.

The setup includes the website ready for you to populate and publish. Also include DNS settings to point to Google's web hosting services.

Rates:

    • Non Member : $150
    • Member : *$125

This service assumes you have access to your domain and Google G Suite.

Forms in G Suite

Google Forms provide a simple way to gather information from your customer either by email or through your website. Eg. Contact us, bookings, internal business systems like leave request etc

Some time you also need the form to respond with a confirmation email or to interface with another application.

This service includes the creation of a Google Form and a basic level automation taking upwards of 1 hours. If your request is expected to exceed 1 hours, we will confirm with you the required time and cost.

Rates:

    • Non Member : $150
    • Member : *$125

This service assumes you have access to your Google G Suite.

Updating G Suite Users

Updating your G Suite account is easy, simply select the service required and leave it with us. Pricing as shown on the form.

App Development

While Google G Suite does some amazing things without any coding, sometime advance expectations need coding.

Let us know what you require, and we will provide a quote to code a solution using Google Apps Script, Javascript and HTML. We can also link to other API services as required

Rates:

    • Non Member : $150 / Hour
    • Member : *$125 / Hour

This service assumes you have access to your Google G Suite at administrator level.

My Business, Analytics, Search Console

Need help to get your business found online?

Selected the required service, and we'll help you get found.

Rates:

      • Non Member : $150
      • Member : *$125

This service assumes you have access to your domain and Google G Suite.

For Tech Support

    • Simply complete the "Tech Request" form below and select the required service.
    • Supply your contact details so that we may clarify your requirements.
    • Specify the domain name as required.
    • Under the "Scope and Outcome" section let us know any special requirements. We will confirm any additional cost items.

What Happens Next

    • We will contact you if further information is required and when the setup process is complete.
    • Member - On completion an invoice will be issued for payment less any Credits.
    • Non Members (Public) - An invoice will be issued for your prompt payment before service commence or transferred.