It's about Respect, Trust and Fairness
Like all things these days, we need to be legally responsible. So below is the small print for your consideration. While this is all important, what you should discover from reading these "Terms and Conditions", it's about a level of mutual respect, trust and a fair use of the facilities / services on offer. We want you to benefit and value your membership, so please let me know if we are not measuring up to your expectations.
CEO - Adelaide Hills Business Centre
The Adelaide Hills Business Centre is a private entity not funded or backed by Federal, State or Local Government.
These Terms and Conditions apply to all dealings with the Adelaide Hills Business Centre and supersedes, replaces and extinguish all other terms, conditions or imposed tasks that you, a corporate, government or incorporated body may wish to apply in writing or verbally to the Adelaide Hills Business Centre.
The Adelaide Hills Business Centre provides its Services on its terms and conditions, as set out below. For the purpose of clarity, this also applies to Federal, State and Local Government departments and / or educational providers both private and government in that any purchase orders stating replacement terms including any counter terms are not accepted by the Adelaide Hills Business Centre and as such all Services shall solely be provided on the terms as set out below without further notice.
1. Definitions and Meanings
Italicised text is for readability purposes and does not form part of these Terms.
‘AHBC’ means the Adelaide Hills Business Centre, 82 Onkaparinga Valley Road, Woodside, South Australia 5244.
‘Terms’ means the following paragraphs that describe the agreement between the User and the AHBC.
‘Member’ means a person of legal age (18 years or older) and who has applied, obtain and maintains Membership with the AHBC.
'Non Member' means a person that is not a Member and not entitled to Member's benefits..
'Membership' means a person that has access to AHBC Services at Member's rates.
'Plan' means the level of benefits that a Member receives.
‘Centre’ means the buildings maintained by AHBC.
'Services' means the provision of business related services or products including Events, Programs, etc. It does not include SaaS services.
'Online Services' mean Services that are offered online by the AHBC.
'SaaS' are services associated with "Software as a Service" that Members and Non Members may obtain from the AHBC. SaaS normally includes such services as Domain registrations, Hosting, and Google services but are not limited to such SaaS.
'Notice' or 'Notification' means the Member informing the AHBC of a change by way of an email sent to email@example.com with confirmation of receipt from the AHBC or where instructed by an appropriate online form located on the AHBC's website, www.adelaidehillsbc.com.au.
'Fee' or 'Rate' means the cost associated with Membership and Services, including SaaS. Most fees are published on the AHBC's website, www.AdelaideHillsBC.com.au.
'Invoice' means a "Tax Invoice" that is payable for Services and SaaS provided by the AHBC to the User.
'Event' or 'Program' means a scheduled event whereby User and Members can book and attend.
'Email' means the email address used by the Member to maintain their Membership. (Your Email address is the one submitted when applying for Membership and should not be used by others on your behalf. You can change your Email address at anytime via the Online Services.)
'Credit' means a sum of money that will be held on behalf of the User by the AHBC until it can be credited against a new Invoiced Service for the User.
'Refund' means a payment sent to the User using the same method and account details as the payment was received by the AHBC.
'Special Conditions' mean a set of special terms that will form part of these Terms as and when implemented by the AHBC or when enforced by law by Council, State of South Australia or the Commonwealth governments.
All references to the plural shall also mean the singular, and to the singular shall also mean the plural, unless the context otherwise requires.
Where a clause does not reference a Member or Non Member, then the clause applies to Members and Non Members.
2. AHBC, Members & Membership
AHBC will endeavour to provide Services as promoted to its best ability for its Users.
A Member cannot re-assign their Membership to another person.
A Member can cease their Membership at any time before the next renewal date via the Online Member's Services Form.
3. Membership Renewal, Cancellation & Termination
Membership is offered based on the applicant's legal age (18 years or older), you are of good character / reputation and connection with the Adelaide Hills and / or neighbouring regions.
Membership renewal notice are emailed to the Members, providing ample opportunity to adjust Plan and / or to cancel their Membership.
Membership renewals occur on the membership anniversary, whereby an invoice is emailed to the Member for payment.
Membership not renewed occurs when the Member fails to pay the renewal invoice by the due date. Membership is cancelled, and all Services are terminated, excluding current SaaS.
Members can cancel their Membership and associated Plan at any time during the billing cycle. Cancellation takes immediate effect and all Services provided by the AHBC will terminate immediately, excluding current SaaS services. (To cancel your membership. Click here)
Member's details must be maintained by the Member, particularly the contact email address. Click here to update details.
Member's Plan can be updated at any time. An adjustment or new Invoice may be supply subject to the change request. (To change your Plan, Click here)
No Refunds or Credits are provided due to an early cancellation or change of a Plan.
The AHBC may terminate a Member's Membership and SaaS immediately at its sole discretion. The person associated with the terminated Membership has no claim on the AHBC.
Termination of Membership held by a Member or Members shall occur if AHBC determines that the Members has not complied with these Terms or Special Terms, exceed 30 days on any outstanding Invoice payment or acted with malicious intent.
SaaS services such as Google Workspace, Domains registrations, Domain Hosting etc is managed separately by the User (Account Owner) via the appropriate online dashboard for the online services. Addition terms apply for the provision of Domain registrations, hosting services and Google Workspace Refer to FAQ for SaaS terms on Domains, Hosting and Google Workspace.
Personal, business or bank cheques are not an acceptable form of payment.
Overdue accounts (Non payment on or before the Due Date) may be charged a $20 account processing fee or 1.5% of the Invoice total, whichever is the higher for each month overdue, with any discounts (Member's rate or special offers) removed and adjusted to the full rate.
The "Due Date" for payment is within 7 days of the Invoice date or as specified on the Invoice.
All cost to recover unpaid Invoices or other fees will be at the User's or Customer's expense.
Deferred and extended payment terms may be applied to by Members with limited cash flow and funds to cover the full Invoice value. Approval of deferred and extended payments terms must be approved by the AHBC in advanced.
5. Bookings, Programs, Events and Services
A Fee applies at time of booking an Event, Program or Service and payable on issued Invoice.
No Refunds or Credits are provided after an Event Booking or Program enrols, unless the Event or Program is cancelled by the AHBC.
6. Software As A Service (SaaS)
Payment associated with renewals of SaaS services such as Google Workspace, Domains registrations, Domain Host etc are due by the renewal date as stated on the AHBC invoice.
If payment are not received by the renewal date, the SaaS service will be terminated.
The User and owner of such SaaS services assumes full responsibility for any lost or damage associated with their failure to maintain the SaaS services
It is the User's responsibility to ensure all SaaS profiles, contact details and billing details are maintained and current to avoid lost or closure of service.
The AHBC will not assume responsibility for the User's failure to maintain their SaaS services in accordance to the providers terms. Links to Domain and Google Workspace Terms are located on the FAQ web page.
If you have forgotten your username and / or password, refer to our FAQ section on recovery methods.
7. Liability and Insurance
The AHBC contents insurance does NOT extend to Members or Users property.
At no time or for any reason will the AHBC be liable for User's loss of business, loss of income or loss of opportunity.
Any discussions or shared information provided between Users at Events, Programs and other services are considered to be of a general nature and should not be taken as advice to act upon. User agrees that the AHBC and its third parties are not able to fully assess the User's personal situation or business needs, and as such the AHBC and its third parties will not be liable for the User's actions. Users are therefore recommended seeking professional advice before taking any action in regard to any discussions or shared information.
The AHBC will only be liable to Refund or Credit payment in relationship to the services or items being claimed.
The AHBC will not be liable for any action of any type, including cancellation and closures associated with Special Conditions.
8. Out of AHBC's Control
User agrees when events happen outside the AHBC's control such as Force Majeure, Fire, Strike, Accident, Natural Disaster, Epidemics, Pandemics, Special Conditions or the inability to supply due to third parties failure then the User relieves the AHBC of its obligations and is not liable for any delay or failure to meet its obligations. The User and the AHBC agree that it will endeavour to meet such obligations as soon as possible after such an event occurring.
The User agrees that the AHBC may elect to cancel Events, Programs or other scheduled services as a result of a few enrolments or the inability to facilitate. In such situations, Users will be Refunded or Credited the amount paid by the User for the set service.
The User acknowledges that the AHBC reserves the right to change, modify or update these Terms, Fees and services as the AHBC sees fit.
Any such changes will be made with reasonable notice via email or the AHBC's website www.adelaidehillsbc.com.au.