Mailboxes &
Virtual Address For Businesses and Travellers
South Australia's Lowest Priced Flexi Plans
From only $2.40 per week with mail notification, redirect or Open-Scan-Email options
Anytime, Anywhere Online Mail Access
Our Open-Scan-Email service is ideal for those in need of a single mail address with access to all incoming mail. No more mail collection or changing of address issues.
Get notified when mail is received and stored in your online mailbox, ready for you and others in your groups to view and download at anytime, anywhere.
Your New Address
Your name or business name
82 Onkaparinga Valley Road,
WOODSIDE, SA 5244
Virtual Address (Registered Address)
The Virtual Address option is for business registration and / or business related mail.
The Virtual Address service includes four mail processing options for around 50 *standard mail items per year. (If you expect a larger volume of incoming mail, please contact us to discuss your requirements.)
Mail Processing Options & Rates:
No mail - $195 / year (^Startup Friendly)
Notify & Mail Collection ~ Mailbox #10 & email notification - $295 / year
Mail Opened-Scanned-Email - $395 / year
Your mail is opened, scanned and saved as a PDF to your online mail account for you and other to access at any time and anywhere. Click here for further details.
Non-scannable mail items such as credit cards and large documents will be available for your collection or redirected. See below for further details.
Mail Redirected mail to another address by Post - $395 / year
Physical Mailbox
The Physical Mailbox option is for *standard business mail (Eg. Around 400 items per year) with optional email notification. Simply collect mail from your private allocated mailbox at the Adelaide Hills Business Centre in Woodside
Mail Processing Options & Rates:
Mailbox $295 / year
Notify and Mailbox $345 / year
Replacement or lost key $50
We provide a 7 days invoice once your application has been approved, with a renewal reminder emailed each year. No online payment and cancel anytime.
On The Road (NEW)
The On the Road service has been designed for Jet Setters, Caravaners, Grey Nomads etc that require a fixed address for incoming mail.
The "On The Road" service includes two mail processing options for around 50 *standard mail items per year. (If you expect a larger volume of incoming mail, please contact us to discuss your requirements.)
Mail Processing Options & Rates:
Notify and Hold $125 / year
Mail will be held for a maximum of 12 months. Mail must be either collected from our office, or we can bundle up and redirect to a new address or a post office for your collection. Please contact to arrange collection time / redirection details.
Redirection fee will apply - Australia Post fee + $10 per bundle of mail. An invoice will be emailed for your paymentOpened-Scanned-Emailed $395 / year
Your mail is opened, scanned and saved as a PDF to your online mail account for you to access at any time and anywhere. Click here for further details.
Non-scannable mail items such as credit cards and large documents will be available for your collection or redirected. See below for further details.
More Information
Your New Address
Your name or business name
82 Onkaparinga Valley Road,
WOODSIDE, SA 5244
Why a Virtual Address
There are many reasons why people use our VA & Mail Services, including:
Travelling or touring and don't have a fixed address.
Don't have permission to use rented address as a registered business address.
Associations, clubs etc that have no physical address.
Road side delivery or PO Box can not be used as their registered business address.
Interstate firms that need a SA address to file legal documents or conduct business in South Australia.
National group that need a central mail service for all branches to access mail at any time and anywhere. eg Open-Scan-Email option.
Freelance / online business with no fixed address.
Keep home address private or keep business mail separate.
Physical Mailbox
Physical mail boxes are supplied with a key to open and collect your mail items. Mail is to be collected regularly and at least once a month
Lost Mailbox Key
Simply access the Virtual Address / Mailbox online form, enter your email address and select Replacement Mailbox Key option. A fee applies
Virtual Address with Mail Processing
If your mail volume is likely to exceed to 50 *standard mail items per year, contact us to discuss a plan that fits your needs.
What is ^Startup Friendly
For "No Mail - Virtual Address" holders, Startup Friendly means we will notify you of any incoming mail from ASIC and the ATO for the first few months for your collection.
How does "Open-Scan-Email" works
An email will notify you of any new incoming mail with links to view your online mail account. Simply click on the supplied email links to view all of your incoming mail and/or mail just-in. See also "Notification Details"
Click here to learn how your scanned mail is retained and accessed online.
After incoming mail is shared with you, the original mail will be securely destroyed unless the mail can not be scanned, too many pages or appears to be legal in nature. Such mail will be held for your collection or redirected.
Mail containing credit cards, medicare cards or passports will need to be collected in person with suitable photo identification, or we can redirect to another address or post office for your collection. A fee of $20 applies to each redirection package.
Only A4 documents will be scanned up to the first 10 pages
Collect Mail from Mailbox #10
Mailbox #10 is located at the Woodside business centre. *Standard mail received for you will be placed in Box #10 with a notification email sent with collection details.
Only remove mail addressed to you and LOCK the box again.
If mail is not collected within 14 days, it may be returned to the sender unless other arrangements are made.
On The Road - Mail Held
We will hold your mail for a maximum of 12 months. Mail must be either collected from our office, or we can bundle up and redirect to a new address or post office for your collection. Included are four mail redirections per years within Australia
Simple contact us to arrange collection or redirection.
Parcels
With the end of the COVID19 pandemic, the temporary parcel deliveries service is no longer provided as part of our standard mail services.
Should you have a special requirement, please contact us to discuss further.
Processing Time & Urgent Items
Please allow 48 hours for incoming mail to be processed. Weekends and Public holidays may delay notifications beyond the 48 hours.
If you are expecting an urgent item, please contact us.
Notification Details
Email notification will include a basic description of your mail Eg. DL letter, Registered Mail, Padded bag etc and if the sender can be easily identified, we will include such information. If the sender is known for sending unsolicited or junk mail, we will notify you that the mail may be junk mail.
What is *Standard Mail
* Standard mail items are via Australia Post as regular Post. Parcel Post or other deliveries by independent couriers may not be processed.
Mail items are normally restricted to business related mail such as ATO, ASIC, Banks Statements, Legal documents, Contracts, Registration, Bills etc.
Envelopes that are normally processed are DL, DWL, C5, C4 & B4 (up to 353 x 250mm).
If it fits in a standard size mailbox, it will be processed.
Payments & Renewal
No online payment. We provide a 7 days invoice once your application has been approved, with an annual renewal reminder emailed and renewal invoice.
How To Cancel
Simply access the Virtual Address / Mailbox online form, enter your email address and select cancel my service.
If you have a Mailbox, please return the mailbox key to our office or drop into your mailbox within 48 hours, otherwise a replacement key fee will apply.