Domain Password, Transfer and Access With Others

AHBC Member - Password Recovery Option

If the AHBC established your domain registration on your behalf, it is likely that your Username and Password can be recovered from the "Members Services Form". Select Option "2. My Membership" and then "1. Activity Report".

An email will be sent to you with any technology setup usernames and passwords included.

Domain - Passwords and Username

To update your domain contact and other details, please follow these steps.

Hints for lost passwords : Search for an email with "AHBC Domains" in the subject line. It will contain your account details and password otherwise.

If an AHBC Member, See AHBC Member - Password recovery option above

    • Select the "My Profile", (Orange button)
    • "Edit Profile" button under your current logon details.

A tab style menu bar will appear for you to change your default settings. Change your password, username and other preferences here.

If you update your contact details, the information will cascade through to each of your domain administration contacts (Admin, Tech, and Billing). However it will not update the Registered Contact. The Registered Contact may need to be edit for each domains.

To update each domain, select WWW (Domains) from the icon menu. Select and enter the settings for each domain. Scroll to the bottom of the page and edit the Registered Contact details. Hover over the required Contact to update.

Select Change Owner or Modify | Assign New for other contacts.

1. Sign In

2. Select Account Manager

3. Edit Profile

Registered Contact

Update the contact details as required. If you wish to transfer a domain to a new owner (Legal entity such as a person or corporate body) , you need to complete a transfer document. Click Here to download.

In addition, you should update your domains contact details. Select "Change Owner" and "Modify / Assign New" other contacts as required.

The above options will required another Customer ID to be known before the contact can be assigned. To gain a new Customer ID, open an account at

Alternatively, a new owner may request from you for the Domain Registration Key or Password. DO NOT DISCLOSE THE KEY UNLESS YOU NO LONGER OWN THE DOMAIN. See details below

Other Contacts

Domain Registration Password or Key

You should never disclose your Domain password key to anyone unless you have sold or transferred your domain to a new owner.

To view your Domain Password (a.k.a. Domain Key or Registry Key)

  • Access your domain account at and sign into your account.
  • Select the "WWW" or "Domains" menu option and select and open the domain console.
  • From the list of domains, select the required domain
  • From the domain's summary screen, select the hamburger icon (3 bars)
  • Select "Registry Key" option
  • The password will be show as a mixture of letter and numbers

Alternative Option

Create a Request for the AHBC to update your details. Create a technical request.