Payments

Payment Changes May 2023

Please be aware, that AHBC invoices from the start of May 2023 have new EFT payment details and from the 1st of July 2023, regular subscription invoices (Membership / Google Workspace) will have the option to set an Auto Payment using your credit card.

Payment using the previous EFT details will remain in place until the end of 2024.

Not Sure, DON'T PAY

Never pay an invoice or request for funds if you are not sure why you are receiving the invoice or request.  Please contact us if in doubt.

All AHBC emailed invoices include a PDF invoice file that details the service provided. 

Payment For Services

To minimise confusion or unauthorised request for payment, please be aware that the AHBC does not request payment without an invoice or a link to our domain services website named https://domains.adelaidehillsbc.com.au.

Membership Payments

AHBC Membership subscription renew annually.  You will receive email notification stating that your AHBC Membership subscription will be renewing so.  (Normally 14 and 28 days advanced notice)  

If your AHBC membership subscription details have not been changed using the online Member's Services form, or cancelled by contacting us directly, an invoice will be emailed via the XERO accounting system that we use.

The invoice will clearly state that the service provided is for AHBC Membership. If it does not, please contact us ASAP.

Payment can either be by EFT or credit card using the payment link button or EFT details stated on the invoice.

Business Service Payments

An AHBC invoice will be emailed soon after a request for a services Eg, Business Registration, Trademark etc. or so after a business consultation or provision of technical support / services.

The invoice will be emailed from the AHBC via the XERO accounting system that we use.

The invoice will clearly state the services provided.  If it does not, please contact us ASAP.

Payment can either be by EFT or credit card using the payment link button or EFT details stated on the invoice.

Printing & Binding Services

Payment for printing or binding services are in advance of collection or at time of collection for AHBC Members.

If you are not an AHBC member, we may invoice you before the printing or binding is started and hold until payment is relieved.

The invoice will clearly state the services provided.  If it does not, please contact us ASAP.

Payment can either be by EFT or credit card using the payment link button or EFT details stated on the invoice.

If payment on collection can be made by credit card or the correct cash amount. 

Google Workspace Subscriptions

The AHBC is a registered Google Partner for the provision and support of the Google Workspace online services.

This service was initially an annual invoice subscription, however in 2023 this service has transition to a 3 monthly invoice.  Some Google Workspace clients via the AHBC with 5 or more user accounts may receive a monthly emailed invoice

The invoice will clearly state the Google subscription provided along with the associated primary domain.  If it does not, please contact us ASAP.

Payment can either be by EFT or credit card using the payment link button or EFT details stated on the invoice. An Invoice will be 

Domain Registration and Hosting Payments

Payments for domain registrations and associated hosting services including web servers are process by a registered credit card linked to your account.  

You will receive advanced notices of any registration or service renewals.  If you have linked your domain registrations or products to "Auto Renew", they will renew using your linked credit card so long as the credit card is active.

If payment fails, you will be notified by email for your prompt action.

All notification email will clear stated the domain or hosting service with a link to the AHBC domain website named  https://domains.adelaidehillsbc.com.au.  If it does not, please contact us ASAP.

Your invoices can be found under your account profile.

For further details on managing your domain account. click here