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Online Technical Support & Accounts Changes

To request a change to your online services managed by the AHBC, please use this form on this page.

Quick Help for Domains
Need Technical Assistance?
Use this form to request changes to your AHBC online services including:-
  • Account and Password Recovery
  • Domain Name Registration
  • Domain Hosting
  • Domain DNS Records and MX Records
  • G Suite (All Areas)
  • Emails
  • Recovery Settings
  • Website
  • Xero
  • Insightly 
  • MailChimp
  • Other Online Solutions

These service are only provided to AHBC Members, AHBC Google G Suite clients or AHBC Domain Registration Services clients.  
We do not provide technical services for products that are not managed by the AHBC.

Rates and Charges
  • Add New G Suite User = $90pa
  • All other support service:
    • AHBC Members = $125/Hour
    • Non Members = $195/Hour
Time is billed in 6 minute units.  
Eg task to address request took 5 minutes plus 3 minute to process invoice and email update than the total is 8 minutes so 2 x 6 minute units will be invoiced