FAQ‎ > ‎

Email, Passwords, Username and Access Codes (AHBC, G Suite & Domains)

Can I change My Access Code?

At this stage you can not change your AHBC 4 digit access code.  If you have the original Access Key Fob, the last 4 digits are shown on the fob is your Access Code.

How do I change my AHBC Password / Email?

When accessing any of the AHBC online forms, you may be required to enter your Email Address that is linked to your AHBC Membership.

Your Membership Email Address is your User ID and Password in one.  If the online form demands a higher level of security, you will also need to enter your Access Code. (4 digits)

You can update your Membership Email Address at any time by Updating Your Details.  See "Member's Area" in the above menu or click here.

If you want a report on all of your membership stats, Click Here to receive an email along with your Access Code.


Other Password Considerations (Google G Suite & Domains)

Google "My Account" (Change Password, Recovery Email, Image and Phone Number)

If you have a Google Apps For Work (Google G Suite) account and wish to change your recovery email address and phone number (The email address or phone where by Google will send recovery information and critical account updates), open your Google Mail or other Google Application in your web browser.  From the top right of the screen, click on your profile image to access your "My Account" or click here.

Hints for lost passwords : If the AHBC established your Google Account, search for an email with "AHBC Google Apps For Work" or "AHBC Google G Suite" in the subject line. It will contain your account details and password otherwise, request a reset. Click Here to reset you missing password. (A support fee will apply)

You can also upload your profile image if you wish.  We highly recommend that you upload an image of yourself or some identifiable image that you will recognise as yours.  By doing so, your image will appear before you enter your password.  You now know that you are on a Google site and not being scanned.

You may be required to enter your password again to access your "My Account" details.

Locate and Click the link to "Signing In To Google" from the "Sign-in & Security" column.

The next page will enable you to reset your password and update your recovery information.  (Click on the ">" character)

If you have your Google account managed by the AHBC and wish the AHBC to make changes on your behalf, simply lodge your request online.  Click Here to get started.  (A support fee will apply)

Domains "My Account" (Change Username and Password)

If you have a domain account with the AHBC and wish to update your contact and other details, please follow these steps.

Access your domain account at http://domains.adelaidehillsbc.com.au and sign into your account. Select "Account Manager" and enter your Username and Password.

 Hints for lost passwords : Search for an email with "AHBC Domains" in the subject line. It will contain your account details and password otherwise, request a reset. Click Here to reset you missing password. (A support fee will apply)

Select the "My Profile", the orange button to access your account details.

Now selected the Edit Profile button under your current logon details.

A tab style menu bar will appear for you to change your default settings.  Your can change your password, username and other preferences here.  If you update your contact details, the information will cascade through to each of your domain administration contacts (Admin, Tech, and Billing).  However it will not update the Registered Contact.  The Registered Contact may need to be edit for each domains.

To update each domain, select WWW (Domains) from the icon menu. Select and enter the settings for each domain. Scroll to the bottom of the page and edit the Registered Contact details. Hover over the required Contact to update.  Select Change Owner or Modify | Assign New for other contacts.

Registered Contact 

Update the contact details as required.  If you wish to transfer a domain to a new owner, you need to complete a transfer document.  Click Here to download.

"Assign New" option will required another Customer ID to be known before the contact can be assigned.
Other Contacts

If you wish the AHBC to make changes on your behalf, simply lodge your request online. Click Here to get started. (A support fee will apply)